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‘CHANNEL.COM.PH’ (referred to as the “Company”) is committed to safeguarding our customers’ personal information and adheres to the Act on Promotion of Information and Communications Network Utilization and Information Protection. The Company explains how personal data is collected, used, and protected to ensure transparency and security.

This Policy has been in effect since February 1, 2012.

Personal Information We Collect

The Company gathers the following personal details during sign in / registration, inquiries, and service requests:

  • Items: First and Last Name, Email, Phone Number, Address, Credit Card Details, Bank Account Details, Job Role, Industry, Service Usage Records, Cookies, Payment History
  • Collection Method: Online Registration

How We Use Your Information

  • Providing services, delivering content, processing payments, calculating fees, delivering products, and verifying identity for financial transactions
  • Confirming user registration, preventing misuse or unauthorized access, validating account creation, managing inquiries or complaints, and sending important notifications

Data Retention & Storage Duration

  • Data Kept: First and Last Name, Phone Number, Address, Mobile Number, Email Address
  • Reason for Retention: Company internal policy
  • Retention Period: Until the user cancels or withdraws their registration